Importing Call Time Data

Use this guide to correctly format and import call time records into Campaign Deputy, including required fields, accepted values, and how to avoid creating duplicate contacts.

Required Fields

There are two required fields for every call time import:

• Date of Call — The date format is flexible, but you must use a full four-digit year (e.g. 06/03/2026).

• Result of Call — This field is strict. Only the following values can be imported: Answered, Left Message, Call Back, No Answer, Wrong Number, Incoming.

Optional Fields

The following fields are not required but can be included in your import if needed. You can find them in the Mapping step of the import process:

• Notes

• Call Back Date

Where to Find These Fields in Mapping

In the Mapping step of the import, you will find the Call Time fields (Call Date, Call Back Date, Call Result) grouped under the "Call Time" section, and the Notes field under the "Person" section.

Need to import more than one call to the same record? Each call needs to be on it’s own line of your excel file.