Setting Auto-Response Email Templates

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Campaign Deputy has the following email templates available. If you have access to the Message Center, you can edit Templates in the Message Center using the Templates button at the top right.

Contribution Templates

First Time Contributor

This template is available for incoming contributions the system processes, like an ActBlue contribution, or a Campaign Deputy Online contribution. If the system does not match them to a current record, or they have not given a contribution in your account before, this template will be used.

First Time Contributor Merge Fields

The following merge fields can be included within your First Time Contributor Auto-Responses:

  • {{ContributionAmount}} – Example 1,234.55

  • {{ContributionDate}} – Example 1/1/2020

  • {{FirstName}} – Contributors First Name

  • {{LastName}} – Contributors Last Name

Previous Contributor

This template is available for incoming contributions the system processes, like a ActBlue contribution, or a Campaign Deputy Online contribution. If the system finds a previous contribution in the account, this is the template that will be used.

Previous Contributor Merge Fields

The following merge fields can be included within your Previous Contributor Auto-Responses:

  • {{ContributionAmount}} – Example 1,234.55

  • {{ContributionDate}} – Example 1/1/2020

  • {{FirstName}} – Contributors First Name

  • {{LastName}} – Contributors Last Name

Pledge Templates

There are two Pledge Templates, each requiring a manual trigger detailed below, to be set during Call Time before being sent to a donor.

Call Time

The Call Time template is used when you are using our Call Time Manager. There is an option to send a Pledge Email after the call is complete. This template will use the Pledge to Give and Pledge to Raise amounts recorded for that specific call.

Call Time Merge Fields

  • {{Pledge}} – This will result in the phrase “pledge to give $100” or “pledge to give $100 and pledge to raise $500”.

  • {{PledgeDate}} – This will result in the date the pledge is due by. If the pledge's deadline is left blank, this will also be blank. Formatted to US Month/Day/Year.

Pledge Reminder

The Pledge Reminder template is used when you are using our the Remind feature when viewing pledges. You have an option to send a pre-filled template to the donor.

Call Time Merge Fields

  • {{Pledge}} – This will be the phrase “pledge to give $100” or “pledge to give $100 and pledge to raise $500”.

  • {{PledgeDate}} – The date of the pledge due by, if blank this will also be blank. Formatted to US Month/Day/Year.